Encap-A-Cide Quarts

Kills Urine Odors
From Anonymous of Kansas City, Missouri on 2/28/2018.

Used this product to pre treat-spot treat dog urine on a cream colored polyester carpet in a hallway. Followed pre tx with a complete shampoo and hot water extraction machine. Used fans to speed dry carpet. After dry, the treated spots had a brown stain like browning. I repeated shampoo with a low ph shampoo and again speed dried carpet. The brown staining reappeared after carpet dried. This product completely neutralized the smell all the way into the padding, but cause the treated spots to brown. I finally went over the spots by hand using a surface cleaner and a white cloth and lifted the brown staining which appeared to be on the surface of the carpeting. I love this product for removing all odor in the carpet, but am puzzled as to why I get the brownish residue on the stain after it is dry.

ANSWER FROM VACAWAY: The product will not cause staining or browning. The browning is caused by the carpet wicking moisture and dirt from underneath as it dries.